We've seen your problem before. Check out our documented solutions.
Below are links to download documents and procedures that will ease a few common headaches that our customers have pertaining to the internet. Whether it be getting rid of spam, or setting up your outlook, you can find your answers here.
Please read through these documents before calling in to our Customer Care department. There's a good chance that someone has had your problem before, and that the solution is document online.
Documents and Procedures
The following pages
are here to provide you with online self-help with your email.
Setting up your account
If you only need to check your email settings,
please follow the links in the category below (Updating your outgoing
mail server)
Service areas include but are not limited to: Tri-Cities, Richland, Kennewick, Pasco, Spokane, Walla Walla, Yakima, Hermiston, Pendleton, Moses Lake, Connell, Pullman, Coeur d'Alene, Boise, Seattle, Vancouver, Portland, Othello, Prosser, Grandview, Ellensburg, Umatilla, Wenatchee, Tacoma, Kirkland, Longview, Kelso, Everett, Auburn, Bellevue, Renton, Bothell, Olympia, Port Angeles, Port Townsend, Bellingham, Clarkston, Lewiston, Bend, Baker City, Klamath Falls, Seaside, Astoria, Lincoln City, Post Falls, La Grande, Salem, Eugene, Medford, Moscow & Sunnyside.
7425A W. Clearwater Ave. Kennewick, Washington 99336 (877) 427-6543