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Outlook Express Setup

This document will show you how to configure Outlook Express to be able to send and receive your e-mail.

*NOTE: Anywhere that "yourwebsite.com" shown in this tutorial should be substituted with the name of your business website

1 - Open Outlook Express, go to the Tools menu and choose Accounts:
express setup

Note: if you're setting up Outlook Express for the first time, please go directly to step 3.

2 - Make sure you are on the second tab called Mail, click on the Add button in the upper right-hand corner, and select Mail:
express setup

3 - The Internet Connection Wizard window will pop-up. Please enter your display name, which is the name that will appear in the From field when you send e-mail. You can then click Next:
express setup

4 - Enter your e-mail address, then click Next:
express setup

5 - Choose POP3 from the drop-down box (unless you prefer to use IMAP), then enter the following information:

Incoming mail (POP3, IMAP or HTTP) server: mail.yourwebsite.com or mail.bsolid.com
Outgoing mail (SMTP) server: mail.yourwebsite.com or mail.bsolid.com

Once this information is entered correctly (make sure you didn't type "smpt" instead of smtp for example), you can click Next.
express setup

6 - Enter your username in the Account name box (your username is your full website address i.e. username@yourwebsite.com).

Type in your password in the next box, and make sure you do not have the Caps Lock key turned on, since your password is case sensitive (and so is your username).

Make sure Remember password is checked.

Do NOT check Log on using Secure Password Authentication (SPA).

You can now click Next.
express setup

7 - The Congratulations screen will appear. Click Finish.
express setup



8 - You should now be back on the Internet Accounts window, and see an account called mail.yourwebsite.com. Please double-click on that name (mail.yourwebsite.com).
express setup

9 - You should now see the following dialog box:
express setup

Go to the second tab called Servers.

In the lower section, you should see a checkbox called My server requires authentication. Please CHECK that box.

Now, click on the Settings button next to it

10 - A dialog box like this one should have popped up:
express setup

Choose the second radio button called Log on using,

enter your username in the Account name box,

enter your password in the Password box,

make sure Remember password is checked,

do NOT check the last box called Log on using Secure Password Authentication (SPA).

You can now click OK to confirm the changes.

This will close the current dialog box and take you back to the mail.yourwebsite.com Properties window. Please click OK on that window to close it.

You should now be back on the Internet Accounts window. Click the Close button to finish.

Congratulations, you have finished setting up your email account!